# Farmers-Market Marketplace Meeting Notes

Date: July 11, 2026
Time: 10:00 AM - 10:45 AM
Location: Video call

## Attendees

- Maya Chen, Product Lead
- Luis Ortega, Vendor Operations
- Priya Shah, Engineering
- Ben Holloway, Market Partnerships
- Dana Brooks, Customer Support
- Erin Wallace, Marketing

## Agenda

1. Review marketplace launch timeline
2. Confirm vendor onboarding requirements
3. Discuss pickup and delivery options
4. Define initial buyer trust and safety policies
5. Assign next steps

## Notes

The team reviewed the proposed launch plan for the farmers-market marketplace, focused on connecting local farms, bakers, florists, and specialty food vendors with nearby shoppers. The first launch region will include three weekend markets and a limited set of weekday farm pickups.

Vendor onboarding will start with an invite-only group of 25 sellers. Each vendor will need to provide business contact information, product categories, food handling certifications where applicable, payment details, and weekly inventory availability.

The engineering team confirmed that the first version can support vendor storefronts, product listings, order cutoffs, pickup windows, and basic refunds. Delivery will not be included in the initial launch due to operational complexity.

Customer support raised concerns about unclear substitution policies for seasonal produce. The group agreed that vendors must specify whether substitutions are allowed and that buyers should be able to opt out during checkout.

Marketing recommended positioning the marketplace around freshness, local sourcing, and preordering to avoid sold-out items at the market.

## Decisions

- Launch will begin as a private beta with 25 invited vendors.
- Initial fulfillment will support market pickup and farm pickup only.
- Delivery will be deferred until after the first beta review.
- Vendors must update inventory by Thursday at 6:00 PM for weekend market orders.
- Buyers must place weekend pickup orders by Friday at 12:00 PM.
- Product listings must include origin, unit size, allergens where relevant, and substitution preferences.
- Refund requests will be handled manually during beta.

## Action Items

- Maya: Finalize private beta scope and success metrics by July 15.
- Luis: Prepare vendor onboarding checklist and send invites by July 17.
- Priya: Confirm checkout cutoff logic and pickup-window support by July 19.
- Ben: Contact the three launch markets to confirm pickup table logistics by July 18.
- Dana: Draft refund, substitution, and missed-pickup support guidelines by July 16.
- Erin: Create beta announcement copy and vendor spotlight template by July 20.

## Open Questions

- Should vendors be allowed to set order minimums during beta?
- What is the fallback process if a vendor misses the inventory update deadline?
- Should buyers receive SMS reminders for pickup windows or email only?
- How soon after beta launch should delivery feasibility be reviewed?