# Farmers-Market Marketplace Meeting Notes

Date: July 14, 2026  
Time: 10:00 AM - 11:15 AM  
Location: Market Office, Greenway Pavilion

## Attendees

- Lena Ortiz, Market Manager
- Marcus Bell, Produce Vendor Representative
- Priya Shah, Prepared Foods Vendor Representative
- Daniel Cho, Marketplace Product Lead
- Erin Wallace, Operations Coordinator
- Sofia Nguyen, Customer Experience Lead
- Tom Alvarez, Delivery and Pickup Logistics

## Agenda

1. Review marketplace launch timeline
2. Confirm vendor onboarding requirements
3. Discuss customer pickup and delivery options
4. Set policies for inventory, substitutions, and refunds
5. Assign next steps before pilot launch

## Decisions

- The online marketplace pilot will launch on August 22, 2026 with 12 participating vendors.
- Orders will open each Monday at 8:00 AM and close Thursday at 6:00 PM for Saturday pickup.
- Pickup will run from 9:00 AM to 1:00 PM at the information booth near the east entrance.
- Delivery will not be included in the first pilot phase due to staffing and cold-chain constraints.
- Vendors must update inventory by Sunday evening and confirm final quantities by Thursday at noon.
- Customers may opt into vendor-approved substitutions at checkout.
- Refunds for unavailable items will be processed automatically within 3 business days.
- The marketplace will charge a 6% platform fee during the pilot to cover payment processing and operations.

## Action Items

- Daniel: Finalize checkout flow and vendor inventory dashboard by July 24.
- Erin: Send onboarding packet and inventory template to pilot vendors by July 17.
- Marcus: Collect produce vendor availability and seasonal product lists by July 21.
- Priya: Confirm prepared foods labeling, allergen, and refrigeration requirements by July 22.
- Sofia: Draft customer FAQ covering pickup, substitutions, refunds, and order deadlines by July 25.
- Tom: Map pickup table layout and traffic flow for Saturday market operations by July 28.
- Lena: Confirm pilot vendor list and announce launch date at the July 20 vendor meeting.

## Next Meeting

Date: July 29, 2026  
Focus: Vendor readiness review and customer communications plan.