{
  "service": {
    "id": "mesh-isp-east-river",
    "name": "East River Community Mesh",
    "environment": "production",
    "version": "2026.07.1",
    "region": {
      "country": "US",
      "state": "NY",
      "city": "Brooklyn",
      "coverageZones": [
        "greenpoint",
        "williamsburg-north",
        "east-williamsburg",
        "bushwick-west"
      ]
    },
    "maintenanceWindow": {
      "timezone": "America/New_York",
      "dayOfWeek": "tuesday",
      "start": "02:00",
      "durationMinutes": 120
    }
  },
  "network": {
    "asn": 64572,
    "ipv4Pools": [
      {
        "name": "subscriber-cgnat",
        "cidr": "100.92.0.0/16",
        "use": "customer-access"
      },
      {
        "name": "mesh-management",
        "cidr": "10.44.0.0/16",
        "use": "node-management"
      }
    ],
    "ipv6Pools": [
      {
        "name": "subscriber-prefixes",
        "cidr": "fd71:9c3a:2200::/48",
        "delegationSize": 56
      }
    ],
    "routing": {
      "protocol": "batman-adv",
      "meshInterface": "mesh0",
      "gatewaySelection": "bandwidth-aware",
      "minimumGatewayScore": 65,
      "fallbackGateways": [
        "gw-rooftop-kent-01",
        "gw-library-drgs-02"
      ]
    },
    "dns": {
      "resolvers": [
        "9.9.9.9",
        "149.112.112.112",
        "2620:fe::fe"
      ],
      "localDomain": "mesh.local",
      "blockMalwareDomains": true
    }
  },
  "accessPlans": [
    {
      "id": "solidarity-basic",
      "displayName": "Solidarity Basic",
      "monthlyPriceUsd": 15,
      "downloadMbps": 25,
      "uploadMbps": 10,
      "dataCapGb": null,
      "priority": "standard"
    },
    {
      "id": "home-standard",
      "displayName": "Home Standard",
      "monthlyPriceUsd": 35,
      "downloadMbps": 100,
      "uploadMbps": 40,
      "dataCapGb": null,
      "priority": "standard"
    },
    {
      "id": "community-anchor",
      "displayName": "Community Anchor",
      "monthlyPriceUsd": 75,
      "downloadMbps": 300,
      "uploadMbps": 150,
      "dataCapGb": null,
      "priority": "high"
    }
  ],
  "nodes": [
    {
      "id": "gw-rooftop-kent-01",
      "role": "gateway",
      "status": "online",
      "site": {
        "name": "Kent Avenue Rooftop",
        "latitude": 40.72839,
        "longitude": -73.96092,
        "elevationMeters": 31
      },
      "hardware": {
        "model": "MikroTik NetMetal ax",
        "firmware": "RouterOS 7.15.2",
        "radios": [
          {
            "band": "5GHz",
            "channel": 149,
            "widthMhz": 80,
            "ssid": "ERM-MESH-5G"
          },
          {
            "band": "60GHz",
            "channel": 2,
            "widthMhz": 2160,
            "ssid": "ERM-BACKHAUL-60G"
          }
        ]
      },
      "links": [
        {
          "peerNodeId": "relay-mccarren-03",
          "type": "wireless-backhaul",
          "frequencyGhz": 60,
          "rssiDbm": -58,
          "capacityMbps": 850,
          "latencyMs": 2.4
        }
      ]
    },
    {
      "id": "relay-mccarren-03",
      "role": "relay",
      "status": "online",
      "site": {
        "name": "McCarren North Relay",
        "latitude": 40.72287,
        "longitude": -73.95161,
        "elevationMeters": 24
      },
      "hardware": {
        "model": "LibreRouter v2",
        "firmware": "OpenWrt 24.10.0",
        "radios": [
          {
            "band": "2.4GHz",
            "channel": 6,
            "widthMhz": 20,
            "ssid": "EastRiverMesh"
          },
          {
            "band": "5GHz",
            "channel": 44,
            "widthMhz": 40,
            "ssid": "ERM-MESH-5G"
          }
        ]
      },
      "links": [
        {
          "peerNodeId": "ap-drgs-library-02",
          "type": "mesh",
          "frequencyGhz": 5,
          "rssiDbm": -64,
          "capacityMbps": 220,
          "latencyMs": 5.8
        }
      ]
    }
  ],
  "subscribers": {
    "active": 486,
    "suspended": 11,
    "pendingInstall": 34,
    "recentInstalls": [
      {
        "subscriberId": "sub-10482",
        "planId": "home-standard",
        "installedAt": "2026-07-03T15:42:18-04:00",
        "servingNodeId": "relay-mccarren-03"
      },
      {
        "subscriberId": "sub-10491",
        "planId": "solidarity-basic",
        "installedAt": "2026-07-08T10:16:44-04:00",
        "servingNodeId": "ap-drgs-library-02"
      }
    ]
  },
  "monitoring": {
    "lastUpdated": "2026-07-10T18:25:00-04:00",
    "health": "degraded",
    "alerts": [
      {
        "id": "alert-20260710-014",
        "severity": "warning",
        "nodeId": "relay-mccarren-03",
        "message": "Packet loss above 3 percent on west-sector mesh link",
        "openedAt": "2026-07-10T17:48:12-04:00"
      }
    ],
    "metrics": {
      "averageLatencyMs": 12.7,
      "packetLossPercent": 1.4,
      "gatewayUtilizationPercent": 68,
      "activeMeshLinks": 73
    }
  },
  "support": {
    "ticketApi": {
      "baseUrl": "https://support.eastrivermesh.example/api/v1",
      "webhookEvents": [
        "subscriber.created",
        "install.scheduled",
        "node.offline",
        "payment.failed"
      ]
    },
    "contact": {
      "email": "support@eastrivermesh.example",
      "phone": "+1-718-555-0198",
      "hours": {
        "timezone": "America/New_York",
        "weekdays": "09:00-20:00",
        "weekends": "10:00-16:00"
      }
    }
  }
}