[10:02 AM] Customer: Hi, I published a new episode about 45 minutes ago, but it still isn’t showing up on Spotify. It’s available on my podcast’s website and Apple Podcasts.

[10:03 AM] Support: Hi Maya! I’d be happy to help. Spotify can take a little longer to refresh, but let’s make sure there isn’t a feed issue. Could you share your podcast title and the episode name?

[10:04 AM] Customer: The podcast is “Designing Tomorrow,” and the episode is “Why Smart Homes Still Feel Complicated.”

[10:05 AM] Support: Thanks! I’ve checked your account, and the episode was successfully published at 9:16 AM. Your RSS feed is valid, and Spotify retrieved it at 9:22 AM, so everything looks healthy on our side.

[10:06 AM] Customer: That’s good. How long does Spotify usually take to make it visible?

[10:07 AM] Support: Most episodes appear within an hour, though Spotify occasionally takes several hours to update. Since it has already fetched the episode, you don’t need to resubmit the feed or republish anything.

[10:08 AM] Customer: I did change the episode artwork about ten minutes after publishing. Could that have caused a problem?

[10:09 AM] Support: No, that shouldn’t prevent the episode from appearing. Spotify may initially display the original artwork because it caches images, but it should pick up the updated version during a later refresh.

[10:10 AM] Customer: Okay. I also noticed the episode says “processed with warnings” in my dashboard. What does that mean?

[10:11 AM] Support: That warning is related to loudness. The audio averages about -11 LUFS, which is louder than the recommended podcast range. We normalized the playback copy, but your original file remains unchanged. It won’t affect distribution.

[10:12 AM] Customer: Got it. So I should just wait for Spotify?

[10:13 AM] Support: Yes. I’d give it another two to three hours. If the episode still isn’t visible by 1:00 PM, reply here and we can request another feed refresh from Spotify.

[10:14 AM] Customer: Perfect. Will changing the title now slow anything down?

[10:15 AM] Support: It may take Spotify an additional refresh to show the revised title, but it won’t restart the distribution process. If the current title is correct, I’d leave it as-is until the episode appears.

[10:16 AM] Customer: Makes sense. Thanks for checking everything.

[10:16 AM] Support: You’re welcome! Your feed and episode both look good, so no action is needed right now. I’ll keep this ticket open for 24 hours in case you need us to follow up.